2 years ago
I just received a much awaited reward! Great work!
Just wanted to give some feedback on the packaging: Mine had a couple of holes in it. I have a hard time understanding what the freight company did to create these holes... But there was not much harm done, just a minor scratch on the lovely little unit itself and the wooden case was bent and cracked.
The Meta just dodged the bullet and is fully functional:
This is not a complaint, just a heads up to perhaps revise packaging.
Keep it up! <3
NEW 2 years ago
Oh my god! You should fill a complaint to the post office, there is no way to protect the parcels against furious anger and pure violence D:
Did they use a fork or something?! Still shocked.
We'll send you a replacement case and wood skin at no cost of course, you can contact us through the chat (bottom right of your screen) :)