Got it, with minor scratch!

General

jogco

3 months ago

Hi!


I just received a much awaited reward! Great work! 

Just wanted to give some feedback on the packaging: Mine had a couple of holes in it. I have a hard time understanding what the freight company did to create these holes... But there was not much harm done, just a minor scratch on the lovely little unit itself and the wooden case was bent and cracked. 

The Meta just dodged the bullet and is fully functional:

This is not a complaint, just a heads up to perhaps revise packaging.

Keep it up! <3

Aurélien Rodot

NEW 3 months ago

Oh my god! You should fill a complaint to the post office, there is no way to protect the parcels against furious anger and pure violence D:

Did they use a fork or something?! Still shocked.

We'll send you a replacement case and wood skin at no cost of course, you can contact us through the chat (bottom right of your screen) :)

jogco

3 months ago

Thank you, most kind! I've filed a damage report with PostNord, we'll see where that ends. BR /J

jogco

NEW 3 months ago

Aurélien Rodot Aurélien Rodot

Thank you, most kind! I've filed a damage report with PostNord, we'll see where that ends. BR /J

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